Delete it from the app
- Open Stokky and sign in, if you are not already.
- Go to Settings.
- Scroll to Delete account.
- Read the confirmation, then confirm.
The deletion happens immediately. There is no waiting period, no recovery window, and no way for us to restore the account afterwards.
What gets deleted
Deleting your account permanently removes:
- your account and sign-in details;
- every household you own, and everything stored in it — products, locations, stock levels, stock history, shopping lists and photos;
- your membership of households belonging to other people.
Nothing is kept, and no backup copy is retained.
Leaving a household you do not own removes only your own membership. That household and its contents stay with the people who remain in it.
If you share a household
You cannot delete your account while a household you own still has other people in it. Deleting it would take their products, stock and photos with it. The app will ask you to hand that household over to another member, or to remove the other members, before it lets you continue.
To hand a household over, open Settings → Members, and make another member the owner. They keep the household and everything in it; you can then delete your account.
If you use Stokky without an account
Stokky can be used without signing up, in which case your data never leaves your device and there is no account to delete. To erase it, open Settings and choose Delete local data, or simply uninstall the app.
If you no longer have the app
Write to contact@henkinn.com from the email address associated with your account, asking us to delete it. We will do so within 30 days.
More detail
Our privacy policy explains what we collect, why we keep it, and what your other rights are.